NRCAR s. r. o. Mostná 206/13 949 01 Nitra
FAQ
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What is carsharing?

Carsharing is self-explanatory. It is a modern ecological way for using a car anytime you need without the need of ownership.

ShareCar allows you to use a car exactly when you need it.  When you don´t need it, you can just leave it for other users who need a car at the moment.

ShareCar offers its own cars. Sharing your car is not possible.

At the moment you can only use our services in Nitra.

Yes, we plan to expand to different cities and towns. You can send us your requests about ShareCar in your city.

Car reservation

When you get all access information to the system of ShareCar, you can easily book a car using your laptop or your phone.

Each car has its own reserved park zone. The car needs to be returned back to the same zone from which it has been taken from.

Anyone who has a driving licence and is older than 21 years can use our ShareCar services.

1. First of all, you have to book a specific car for specific time slot. You will not be able to open a car without a prior booking.

2. The car will be unlocked if you place your chip card on a card reader placed from inside of the front window or by using the booking system in your mobile phone.

3. Once you open the car you use a car key that can be found in the car for locking and unlocking the car during your reservation. At the end of the booking, the car is locked again by placing a chip card to a card reader at the front window or via a booking ShareCar system in your mobile phone.

There is a fuel CCS card in each car. Thanks to this card you pay any fuel expanses on us.

Yes, you can have a ShareCar car washed. Please, use the CCS card placed in your car for this.

Yes, this is possible. At this moment we can offer you a child seat, roof rack and a bike rack. If you want to borrow some accessories, please write exactly which one you would like to borrow in notes while making a booking, so we can prepare a car for you on time with all your requested accessories.

Yes, the car could be driven by another person who needs to have a driving licence, but you have to be aware that you are still the only responsible person for the car.

Yes, you can drive the car abroad. Please let us know in advance about your intentions because in some countries you need to have an approval of car owner with you.
As the user of the car you are obliged to pay all the highways fees abroad.

Yes, you can have more chip cards for one account, for example for your family members or for your employees.

Every additional card is charged according to the current price list.

In an event of a technical issue stop the car at a safe place, for example on the roadside or a car park. If anything happens call us at the phone number +421 948 299 671 and we will give you an assistance.

In case of health problems contact an ambulance first.

Finances

The price of renting a car includes driving fuels, insurance, car services, seasonal tyres (summer and winter tyres), city parking card and highway electronic vignette.

The car rental price is charged based on the number of reserved hours and driven kilometres. That means you will be charged for the number of reserved hours and not for the hours you actually use the car. It is because we want to avoid wasted reservations when someone else could use our cars, but they cannot as the car is already reserved.

In case, that you bring the car back one whole hour before the end of the booking, this hour will not be charged, so don´t be afraid to book a car for few extra hours in case you get stuck somewhere in traffic or that your trip takes longer than expected.

The Access fee is a form of deposit for renting a car from ShareCar. It is for our protection against any misuse.

In case, that you decide to quit using our services, you will get your full deposit back.

Yes, the cars are legally insured and also have a collision insurance. In case o f an accident, please collaborate with the Police and other emergency forces..

The participation is calculated according to the degree of damage and based on your insurance selection.

Yes, it can. It is possible to register in ShareCar as a legal entity and then all of the charges will be charged to this legal entity.

If you drive the car for private purposes but you would like to charge single rides to a legal entity that is possible as well. While booking your car just choose “business drive” and write the name of the legal entity in the note.
Send us an email with a personal data of the given legal entity.

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bikes
WHAT IS BIKESHARING?

Bikesharing is sharing of the bicycles. A way to have a bicycle available whenever you need it, whether for a few minutes or a few hours.

We currently have city bikes, suitable for asphalt surfaces to the city or for bike paths. Each bike has obvious lights and fenders further lowered frame for easy boarding, 3 speeds, a basket at the front and a carrier at the rear.

Yes, every bike is monitored by GPS. If the bicycle is moved unauthorisedly, an audible alarm is triggered and a dispatch message is sent.

BICYCLE RESERVATION

Simply through the app. Download the application, register and after confirming the registration, select the bike and the time for which you want the bike – with a few clicks.

 

If you do not like the application for Android and iOS, it’s possible to use our website application. Click on “Book car” at the top right and log in with your name and password.

The map where the bikes can be found is located in the application.

The bicycle must be returned to the same zone from which you rented it. The zone is marked in the application. Make sure that the bicycle does not obstruct pedestrians or vehicles and is properly locked. Lock the bike on the bike rack by sliding the cable through the bike rack and plugging it into the bike lock.

You can unlock the bicycle through the application by pressing and holding the “Start reservation” button. From this moment on, the time of bicycle rental runs. Pull the cable out of the lock and store it in the front basket so that it does not interfere with your driving

Yes of course. For example, if you need to run from a bicycle to a store, you can do so. The condition is that the bicycle is always properly locked, preferably with an additional cable to the bicycle lock. You are responsible for the bicycle and the things stored in it.

You can not. For each termination of the reservation outside the zone, we charge a fee according to the current price list.

In some cases, the lock may hit the tip of the bicycle wheel string and fail to lock. In this case, please turn the wheel a little, so that nothing gets in the way of the lock.

 

If the lock is mechanically damaged or something prevents it from locking, please contact us.

Yes you can. In the application you have an overview of which bikes are currently available and what the following reservations are. This way you can book a bike, for example, repeatedly every day at the same time.

We have a front child seat. The minimum loan period is one day. If you are interested, please contact us.

Finances

Every started half hour is charged. Billing starts the moment you unlock the bikes, it means after pressing the “start booking” button in the SHARE CAR application. Billing ends after pressing the “End reservation” button and after successful locking of the bicycle.

The price includes service and maintenance of the bike so that they are always ready for you. You will be charged for each half hour from the beginning of the reservation to the end.

You are responsible for the bike during your booking. At the beginning of each booking, check the bike for damage. In case of damage, report it to us immediately.

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